Case studies
The architecture, not just the outcome
We publish project stories only when the details are ready to share. Until then, talk directly with the engineers about the decisions behind your Salesforce project.
- Ecommerce & RetailFeatured
Automating order-status support with Agentforce and Service Cloud
Inbound order-status email now creates a case, extracts the order references, retrieves live order data and drafts a complete reply for the agent to review and send.
June 18, 2026
Read the breakdown - Technology & SaaS
A partner portal with a sharing model that passed security review
Replacing an email-and-spreadsheet partner process with a branded Experience Cloud portal — deal registration, pipeline visibility and document access, on a least-privilege sharing model.
April 22, 2026
Read the breakdown - Finance & Fintech
Rebuilding integrations that were silently losing records
A set of synchronous, fire-and-forget callouts rebuilt as resilient, observable interfaces with retry, idempotency and reconciliation reporting.
February 10, 2026
Read the breakdown
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