A certified Salesforce team on call, for less than one admin salary.
What you get
- Guaranteed response times with 24/7 coverage
- Three Salesforce release upgrades a year handled proactively
- A prioritised enhancement backlog delivered every sprint
- Transparent monthly reporting on hours, work delivered and org health
What usually brings people to us
No internal Salesforce owner
The org drifts between whoever has capacity, permissions sprawl, and small problems compound into expensive ones.
Seasonal releases catching you out
Three Salesforce releases a year, each with retirements and behaviour changes that break something nobody tested.
Enhancement requests that never ship
A backlog of small, high-value changes nobody has the bandwidth or confidence to make.
What we deliver
- 01
Administration
User and licence management, permissions, data quality, deduplication, reporting and dashboard maintenance.
- 02
Enhancements
A prioritised backlog delivered in regular increments, with each change tested in a sandbox before it reaches production.
- 03
Release management
Seasonal release impact assessment, sandbox preview testing, and remediation before the release reaches your production org.
- 04
Health & governance
Quarterly org health checks, security and permission reviews, technical debt tracking and a roadmap review with your stakeholders.
Typical stack
- Salesforce Optimizer
- Security Health Check
- Sandbox preview
- Salesforce DX
- Change management
- Jira / Azure DevOps
Managed Services — common questions
A monthly block of hours with a defined response SLA, a named lead engineer, and full visibility of how hours are consumed. Unused hours roll within the quarter.
Yes. We begin with an onboarding assessment to document the org, identify risks and agree priorities before taking operational responsibility.
Critical production incidents are covered around the clock. Standard enhancement work runs in business hours with overlap into US and European mornings.
Have a managed services problem worth solving?
Send us the specifics — current state, what has been tried, and what success looks like. You will get a considered technical response, not a brochure.
24/7 support — response within one business hour