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Zentium Technologies
Experience Cloud

Portals that look like your brand and share data like your security team demands.

Experience Cloud lives or dies on its sharing model. We design guest and authenticated access from first principles — sharing sets, sharing rules, audience targeting and object permissions — then build a front end with custom Lightning Web Components that does not look like a template.
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What you get

  • A sharing model reviewed against guest-user and record-access best practice
  • Fully branded portals built with custom Lightning Web Components
  • Self-service that measurably reduces inbound case volume
  • Partner and member journeys with role-appropriate visibility
The problem

What usually brings people to us

  • Over-permissive guest access

    The fastest way to get a portal working is also the fastest way to expose records you never intended to publish. Guest-user hardening is not optional.

  • Templates that fight your brand

    Out-of-the-box themes that cannot express your design system, leaving you with a portal that looks bolted on.

  • Portals nobody logs into

    Self-service that does not answer the questions customers actually ask, so they email support anyway.

Scope

What we deliver

  • 01

    Access & sharing architecture

    Licence-type selection, profile and permission-set design, sharing sets, account-role hierarchies, and a hardened guest-user configuration.

  • 02

    Portal build

    Custom theme layouts, branded LWC components, audience-targeted pages, and navigation designed around the top five user tasks.

  • 03

    Self-service

    Knowledge search, case deflection, case creation and tracking, chat handoff and account self-management.

  • 04

    Partner enablement

    Lead and deal registration, PRM-style dashboards, co-selling visibility and partner onboarding journeys.

Typical stack

  • Experience Cloud
  • Lightning Web Components
  • Sharing Sets
  • Audience Targeting
  • Knowledge
  • SSO / SAML
  • CMS
Proof

Related work

FAQ

Experience Cloud — common questions

Yes. We build custom theme layouts and LWC components against your design tokens rather than restyling a stock template, so typography, spacing and components carry across.

Related services

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Have a experience cloud problem worth solving?

Send us the specifics — current state, what has been tried, and what success looks like. You will get a considered technical response, not a brochure.

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